Cellcom is warning local residents about people who are posing as representatives for the wireless provider to gain access to homes.
A New London customer called Cellcom earlier this week to report that two men in an unmarked truck arrived at his home and stated they needed to go inside to check on something that was causing interference with one of the cell site towers. The homeowner refused to let the individuals inside and called the police department.
Cellcom immediately checked vehicle GPS logs for Cellcom and its sister company, Nsight Telservices, and determined no company vehicles were in the New London area. Cellcom contacted the Waupaca County Sheriff’s Department, and an incident report has been filed.
Cellcom advises customers to be wary of any one who attempts to gain access to their home and is not clearly identified as a company representative. All technicians for Cellcom and Nsight Telservices carry identification and will present an ID to a customer before asking to enter a residence. The technicians drive vans that display the Cellcom or Nsight Telservices logo.
Cellcom encourages people to call the company’s customer care team at 800-236-0055 to report any suspicious requests or to call the police if they feel threatened or unsafe.
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